Privacy Policy

Effective Date: [2/21/2025]

At Mills Properties Rental LLC we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, including text message communications.

1. Information We Collect

We may collect the following information when you use our services:

Mobile Phone Number: When you visit our website, submit an application, request maintenance, schedule a property showing, register for Tenant Web Access, or submit general inquiries, we may collect your phone number to send and receive text messages.
User-Provided Information: Any additional information you provide voluntarily, such as responses to text messages or inquiries, helps us improve our services and provide better support.

2. How We Use Your Information

We use your information to:

Deliver text messages related to your rental property and our services.
Improve our services and user experience.
Respond to inquiries and provide customer support.
Occasionally send promotional offers, community news, urgent notifications, and event updates.

3. Message Content

Messages sent through our service may include:

Promotional offers and rental updates.
Alerts and urgent notifications.
Community news and events.
Other relevant content.

Standard messaging rates may apply. Message frequency may vary.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or electronic storage method is 100% secure. While we prioritize your privacy, we cannot guarantee absolute security.

5. Information Sharing and Selling

We do not sell or share your personal information with third parties for marketing purposes. Your information is used solely for providing and improving our services.

6. Opt-Out

You can opt out of our messages at any time by replying "STOP" to any text message. Reply "HELP" for more information.

7. CTIA Compliance

We comply with CTIA guidelines. If you have concerns or believe there has been a violation, please contact us.

8. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our data practices or legal requirements. Any updates will be posted on our website, and continued use of our services indicates your acceptance of the revised policy.